In South Africa, Netcare operates the largest private hospital, primary healthcare, emergency medical services and renal care networks.
At the Mastering SAP Conference held 15- 16 April 2019 in Johannesburg, Louise Nel, Accounts Payable Manager, spoke on Netcare’s projects for Accounts Payable Automation.
Post the implementation of BEST for automated supplier statement reconciliations in SAP, Netcare partnered with Procure 2 Pay Intellection (Pty) Ltd to implement electronic invoicing across the Netcare Business Group.
Objectives were to increase productivity and efficiency, improve SARS and internal audit compliance and to centralise invoice processing.
Where before exceptions were manually managed, today 90% of transactions are self managed and exceptions are less than 4%. Invoice cycle times have dropped from 46 to 2 days. Touchless processing has improved from less than 10% to over 75%.
Manual supplier reconciliations used to take 8 days to reconcile. Currently 23,000 automated supplier statement reconciliations are completed in only 4 days using BEST and with less AP staff. Testament to statement automation through the BEST Statement Reader and high supplier statement matching in SAP with BEST.
With an automated AP process there is a better understanding of lost profits, payment terms are improved with e-invoicing, and the AP process is better aligned with Procurement – now having working capital jointly measured across both teams.
The future looks bright for Louise and her AP team as we work with them to achieve their goals.
Please contact BEST to find out more about how we helped Netcare on their AP Automation journey for supplier statement reconciliations in SAP – firstname.lastname@example.org.
Louise Nel, AP Manager at Netcare – presenting on AP Automation
BEST team at Mastering SAP Conference 2019