“BEST has made our month-end process far more automated and efficient. There are fewer errors, better visibility across all vendors, and far Jess time spent on manual reconciliations. It’s allowed us to focus more on resolving queries rather than doing recons that used to take forever.”
Willemien Boshoff
Finance System Coordinator
Dis-Chem transforms vendor reconciliations with SAP-native automation
Dis-Chem streamlined vendor reconciliations by automating supplier statement processing inside SAP with BEST Vendor Reconciliations. This replaced manual spreadsheets, reduced processing time across high-volume statements, and improved visibility and accuracy for the Accounts Payable team. The result was stronger financial control, improved audit readiness, and a more scalable reconciliation process to support ongoing growth.
Dis-Chem
Dis-Chem is a leading retail pharmacy group managing high volumes of supplier invoices each month. Its Accounts Payable team needed a more accurate and structured way to manage vendor reconciliations inside SAP as manual, spreadsheet-based processes were becoming time-consuming and difficult to control at scale.
Our approach
BEST implemented SAP-native Vendor Reconciliations to automate supplier statement processing directly within SAP. A standardised reconciliation format was introduced, providing clear categorisation of invoices, credits, and deductions while improving visibility for the AP team, auditors, and suppliers.
Results
Dis-Chem achieved significant efficiency gains, reducing processing time for large 1,000-line statements from around one hour to just 10 minutes, and very large statements from up to one day to approximately 20 minutes. Improved efficiency also supported a 10% staff reduction through natural attrition, while strengthening accuracy, audit readiness, and financial control.
